Privacy Policy of EPICHATO

Effective Date: March 14, 2025

At EPICHATO, we value the trust you place in us when you visit our website and shop with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epichato.com or make purchases from us.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details, which are necessary for processing your orders, contacting you, and providing you with an excellent shopping experience.

  • Usage Data: This includes data related to how you interact with our website, such as IP addresses, browser type, operating system, pages viewed, time spent on the site, and other browsing activity. We collect this information to improve the functionality of our website and better understand our customers’ preferences.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data that helps us enhance your browsing experience. These tools allow us to remember your preferences and tailor the website’s features to suit your needs.

2. How We Use Your Information

The information we collect from you may be used in the following ways:

  • To Process Transactions: We use your personal information to process orders and deliver products to you efficiently. This includes verifying payments, providing customer support, and communicating important information regarding your purchases.

  • To Improve Our Services: We analyze the data we collect to improve our website, products, services, and customer experience. This helps us tailor our offerings to meet your needs more effectively.

  • To Send Promotional Communications: With your consent, we may send you newsletters, updates, promotional offers, and other marketing materials related to our products and services. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

  • To Provide Customer Support: Your information may be used to respond to customer service inquiries, resolve issues, and address your concerns regarding our products or services.

3. How We Protect Your Information

We take your privacy seriously and implement a range of security measures to protect your personal data. These measures include encryption, secure payment processing, and access restrictions to ensure that your information remains safe and confidential. However, please be aware that no security system is completely infallible, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and conducting business operations. These service providers are obligated to protect your personal information and use it only for the purposes specified by us.

We will never sell, trade, or rent your personal information to third parties without your consent, except as required by law or when necessary to protect our rights or comply with legal obligations.

5. Your Rights and Choices

As a customer, you have the right to:

  • Access and Update Your Information: You can review, update, or correct your personal information at any time by logging into your account or contacting us directly.

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe by clicking the “unsubscribe” link in our emails or by contacting us at info@epichato.net.

  • Delete Your Account: If you wish to delete your account and associated data, you can contact us directly, and we will take reasonable steps to delete your personal information, subject to legal and contractual obligations.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external websites before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don’t hesitate to reach out to us:

  • Email: info@epichato.net
  • Phone: (970) 564-6004
  • Address: 417 S Cedar St, Cortez, Colorado

By using our website and purchasing from EPICHATO, you consent to the practices outlined in this Privacy Policy.