Sales Policy
Effective Date: December 31, 2024

Welcome to Epichato.net, where we strive to provide high-quality plants and gardening products with exceptional service. This Sales Policy outlines the terms and conditions governing your purchase on our website. By placing an order, you agree to the following terms.

1. Pricing and Availability

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes, shipping fees, or customs duties.
  • Product Availability: Product availability is subject to stock levels. If an item is unavailable, we will notify you promptly and offer alternatives or a refund.

2. Order Placement

  • Order Confirmation: Once you place an order, you will receive a confirmation email with your order details. This confirmation does not guarantee acceptance of your order.
  • Payment: Orders must be paid in full at checkout. We accept major credit/debit cards, PayPal, and other payment methods listed on our website.
  • Taxes: Sales tax will be applied during checkout based on your location.

3. Shipping and Delivery

  • Processing Time: Orders are processed within 2-3 business days.
  • Shipping Costs: Shipping fees are calculated at checkout based on order weight, dimensions, and destination.
  • Delivery Times: Delivery times vary depending on the selected shipping method and destination. Refer to our Shipping Policy for more details.

4. Payment Security

We utilize secure payment gateways and encryption technologies to ensure your financial data is protected. Your payment details are not stored on our servers.

5. Order Changes and Cancellations

  • Orders can be modified or canceled before they are shipped.
  • Once an order has been shipped, it cannot be canceled, but you may initiate a return according to our Refund and Return Policy.

6. Promotions and Discounts

  • Promotions: All promotions, discounts, and special offers are subject to terms and conditions, which will be outlined on the promotion page.
  • Non-Combination: Discounts and promotions cannot be combined unless explicitly stated.

7. Warranty and Liability

  • Product Guarantee: We ensure that our products meet high-quality standards and are delivered in good condition.
  • Liability Limitation: Our liability is limited to the purchase price of the product. We are not responsible for indirect or consequential damages.

8. Disputes

  • Any disputes arising from purchases made on Epichato.net will be governed by the laws of the United States, specifically the state of Colorado.

9. Updates to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will be effective immediately upon posting.

10. Contact Us

For questions or concerns regarding this Sales Policy, please contact us: